Job Description Summary HR support for client group Leaders, Managers and Employees on organizational and employee matters, as well as coaching, HR process expertise and other general HR activities. Individuals in this category act as the HR Manager of record for a client group. In-depth understanding of key business drivers; uses this understanding to accomplish own work. In-depth understanding of how work of own team integrates with other teams and contributes to the area. Job Description • Provide dedicated guidance and coaching to multiple senior leaders and employees within a complex business environment, including supporting multiple matrixed organizations with acquired businesses, union relations, or global footprints. • Provide dedicated guidance and coaching to multiple managers and employees with specific focus on: employee advocacy/engagement, HR fundamentals and process training, employee relations management, performance management, career development, talent assessment, acquisition and retention and workplace investigations as appropriate • Partner with O&TD, Total Rewards professionals to execute business-specific HR strategies. • Ensure that all employee relations issues are properly identified, reported, investigated and resolved • Provide advice and counsel to managers and employees to ensure consistent application and integration of policies, procedures and practices at 100% compliance to promote an ethical and compliant work environment • Lead key HR processes including compensation planning and compliance • Conduct HR training and support for functional processes like PPG, People Review, Salary Planning, New Employee Orientation and New Manager Assimilation • Assist with other HR special projects or initiatives as needed • Maintain and protect confidential data with utmost scrutiny, judgment, and care Optional verbiage: • Conduct investigations including gathering, preserving, documenting and analyzing all available information and evidence, and in some circumstances, making recommendations to the business on disciplinary action • Provide coaching and mentorship to new team members or HR Solution Specialists • Lead other site-wide HR projects as necessary, working across multiple client groups • Provide dedicated guidance and coaching to multiple managers and employees within a complex business environment, including supporting multiple employee populations, matrixes, customers, products or initiatives.
• Bachelor's Degree from an accredited university or college • Minimum of 7-8 years professional work in the Human Resources function with responsibilities such as recruiting, training, compensation, benefits, employee development or performance management. Experience working in a matrix work environment preferred. (Preferred Qualifications) • Passionate, employee advocate who wants to make a difference in the organization by helping employees succeed • Approachable and responsive resource able to connect with employees at all levels • Desires employee-facing work; willingness to make horizontal moves to develop HR expertise • Strong customer service focus, with a high level of responsiveness • Supportive team player with a strong drive to create a positive work environment; ability to diffuse a tense situation • Applies solid judgment ensuring integrity, compliance, & confidentiality • Strong interest in innovative HR solutions and process improvement • Understanding of HR concepts and principles with expertise in a specialty area such as staffing, analytics, facilitation, etc. • Strong problem solving skills; ability to make independent decisions, manage conflicting priorities in a fast paced environment • Sound knowledge of local labor laws and government requirements • Detailed-oriented with excellent organizational & documentation skills • Proponent of the segmented HR model, understands the benefits • Bachelor’s or Master’s degree in Human Resources